Terms and Conditions

Return Policy

Customer satisfaction is our goal at Family Britches.  In the event that an unused product does not meet your expectations, it may be returned for credit or exchange.

All returns will be credited to the original form of payment. You will receive email notification upon the completion of return processing.

Gift recipients, who return an item and do not want an exchange, will be issued a merchandise credit.

** We are not able to accept returns on items that have been altered. 

Merchandise Availability

Due to our efforts to offer many merchandise exclusives, quantities of a particular item may be sold out. Therefore, we cannot guarantee the availability of items shown on our website or in our stores. After your order has been processed, we will notify you about the status of any item(s) which are no longer available, on backorder or have to be made to order.

Sales Tax & Shipping

After placing an order, we will send you a confirmation by email in 1 business day. Your confirmation will include sales tax as well as shipping charges based on items.

Contact Us

If you have any questions, please contact us.