FAMILY BRITCHES
SHOP MEN SHOP WOMEN SHOP BOYS YOUR INVISIBLE VALET
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Customer Service
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Privacy Policy
Can we help you? Call Us at (914) 238-8017
  Customer Service
 

Welcome to familybritches.com.

For the past 30+ years, our goal has been to provide the highest level of personalized service. That includes helping you to coordinate your wardrobe—our Invisible Valet service, offering a wide range of select items from the best designers in the world, and making your shopping experience both rewarding and easy.

Should you have any questions, comments or require additional information, please contact us via email, phone or standard mail. We hope you enjoy shopping the Family Britches online store and look forward to serving you and hearing from you.

Contact Information
Return Policy
Merchandise Availability
Sales Tax & Shipping
 

CONTACT INFORMATION
Email
wardrobe@familybritches.com

Phone
Toll Free: 800 781-2088
New York: 914 238-8017
Connecticut: 203 966-0518

New York Store Address
70 King Street
Chappaqua, NY 10514

Connecticut Store Address
39 Elm Street
New Canaan, CT 06840

Visit Our Stores
We are open Monday - Saturday 9 AM to 6 PM
and our Chappaqua store is open on Thursdays
until 9 PM. You can also call us to set up
an appointment.
Click Here for Directions

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RETURN POLICY
Customer satisfaction is our goal at Family Britches. In the event that an unused product does not meet your expectations, it may be returned for credit or exchange. For your convenience, the exchange/return form is enclosed with every purchase.

All returns will be credited to the original form of payment. You will receive email notification upon the completion of return processing.

Gift recipients, who return an item and do not want an exchange, will be issued a merchandise credit.

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MERCHANDISE AVAILABILITY
Due to our efforts to offer many merchandise exclusives, quantities of a particular item may be sold out. Therefore, we cannot guarantee the availability of items shown on our website or in our stores. After your order has been processed, we will notify you about the status of any item(s) which are no longer available, on backorder or have to be made to order.

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SALES TAX & SHIPPING
After placing an order, we will send you a confirmation by email in 1 business day. Your confirmation will include sales tax as well as shipping charges based on item weight and UPS zones.

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